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When and Where
  • 9/15/2019
  • Phoenix Convention Center
  • Phoenix
  • Arizona
  • Face-to-Face
  • Leadership

Speakers: Dr. Cathy Duquette, PhD RN NEA-BC CPHQ FNAHQ and Dr. Nidia Williams, PhD MBB CPHQ FNAHQ

Key learning objectives:

• Improve understanding of the Quality Leadership & Integration Competency dimension, recently introduced through NAHQ’s Competency Framework

• Explore success strategies to develop and direct your quality infrastructure – to achieve organizational objectives

• Discover implementation processes and effective communication to promote stakeholder engagement and interprofessional teamwork

• Learn how to plan for learning opportunities to advance healthcare quality throughout the organization


1:00 - 5:00 PM


Phoenix Convention Center - Room 224 AB North

100 N 3rd St

Phoenix, AZ 85004

Registration Pricing:

NAHQ Member: $295

NAHQ Nonmember: $355

To become a NAHQ member today, please click here for more information.

Refunds will not be provided for notices received less than fourteen days prior to the first day of the event. Two weeks prior to the first day of the event or earlier a full refund less a $70 processing fee will be provided. Refund/Cancellation Policy: Refund requests must be received in writing by contacting our customer service team at info@nahq.org. Refunds are provided as follows, dependent upon the date that the cancellation notice is received.

Conflict of Interest

The following content planning committee members do not have a conflict of interest to disclose:

• Carolyn J Hann

• Joyce Hall, Chair

• Doreen Donohue

• Lynnette Jack, Co-Chair

• Judith A. Smith

• Gail J Wietor

• Rhonda Filipp

Commercial Support:

  • Medisolv
  • Primaris
  • The Greeley Company

This continuing nursing education activity was approved by American Association of Neuroscience Nurses an accredited approver of continuing nursing education by the American Nurses Credentialing Center’s Commission on Accreditation.

  • Maximum number of CE: 4
  • Minimum number of CNE: 4
    • Minimum number of CE*: 1
    • *Partial credit is NOT awarded. 

Copyright © by the National Association for Healthcare Quality. All rights reserved. Except as permitted under the United States Copyright Act of 1976, no part of this publication may be reproduced or distributed in any form or by any means, including but not limited to the process of scanning and digitization, or stored in a database or retrieval system without the prior written permission of the publisher.