Speaker: Deborah Bulger, CPHQ
Deb is the executive director of strategic programs for Change Healthcare. She is responsible for the design and integration of programs that optimize the account management strategy for a large national client base spanning a broad portfolio of products and services. As a healthcare quality professional for over 30 years, her expertise includes leadership roles in medical technology, quality management, analytics consulting, and product management and marketing in both provider and vendor organizations. Deb was co-leader of the HQ Essentials Quality Review and Accountability competencies development and currently serves as a member of the NAHQ Competencies Commission.
Description:
As a healthcare quality professional, you’ve successfully marketed yourself as an involved and informed member of the leadership team. You’ve gained a “seat” at that proverbial table where you can bring a quality perspective to strategic decisions that impact patient care, business performance and consumer experience. So, what’s next? How do you create and sustain the momentum needed to help your organization balance cost and quality and thrive in today’s economy? In this Learning Lab, we'll share tools and techniques that the quality professional can immediately put into practice to expand your leadership competencies and sharpen your effectiveness.
Tools and resources:
HQ Essentials, Environmental Scan, 30+ years of leadership experience
Importance:
Healthcare quality professionals struggle with articulating their value the senior leadership. This Learning Lab is designed to help the HQP provide more value to the organization and achieve desired results.
Learning Objectives:
- Model the case for quality using financial terms
- Manage improvement at a sustainable pace
- Prioritize your efforts to produce high value results
NAHQ will not issue any refunds or exchanges for online products once purchased. Please contact NAHQ Customer Service at 847.375.4750 or info@nahq.org with questions prior to purchase.