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  • 7/23/2020 12:00 PM CDT
  • 7/23/2020 1:00 PM CDT
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  • Complimentary Member Benefit (Sign In required); Learning Lab; Live; Performance and Process Improvement
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Speaker: Nikole DeVries, MSN RN CPHQ CPXP

Date/Time: Thursday, July 23, 2020 12:00-1:00 PM CST

As we strive toward the ultimate goal of quality driven healthcare, it is critical to proactively overcome one of the most widespread barriers – the dreaded “data lag”. If you’re still using data older than last week to drive quality or performance improvement activities, this webinar is for you. A case study of how Southwest Healthcare System has fostered a cultural transformation that has resulted in the development of meaningful leading indicators in all hospital departments will provide attendees with tangible examples of how to begin to bring their data timelines up to speed.

Nikole DeVries is the Regional Director of Quality for Universal Healthcare Services Southern California Region; providing oversight to five acute care hospitals and a variety of ambulatory care sites. As a graduate-prepared registered nurse and Certified Professional in Healthcare Quality, Nikole is able to leverage her knowledge and experiences to successfully drive meaningful change that promotes optimal patient outcomes. Nikole has a true passion for performance improvement and believes that the key to optimal patient outcomes is successful engagement of staff and patients. 

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Copyright © by the National Association for Healthcare Quality. All rights reserved. Except as permitted under the United States Copyright Act of 1976, no part of this publication may be reproduced or distributed in any form or by any means, including but not limited to the process of scanning and digitization, or stored in a database or retrieval system without the prior written permission of the publisher.