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HQ Essentials: Competencies for the Healthcare Quality Profession

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  • HQ Essentials: Competencies for the Healthcare Quality Profession define industry-elevating healthcare quality competencies to ensure that healthcare quality professionals are well-prepared to continue serving and leading in the quality roles of today and tomorrow. The HQ Essentials define six areas of competence: performance improvement and process improvement; population health and care transitions; health data analytics; patient safety; regulatory and accreditation; and quality review and accountability. These six areas are overlapping and interconnected because they share certain knowledge and skill requirements. The HQ Essentials apply to all healthcare settings across the continuum regardless of organizational size or clinical specialty.

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  • If you are not satisfied with your purchase, you may return it for an exchange or refund within 30 days of purchase. If you receive a damaged book from NAHQ, it is your responsibility to notify NAHQ within 10 days of receipt of shipment to receive a product replacement or refund. If you wish to return a book for an exchange or refund, you must first contact NAHQ's Customer Service Department to request authorization. All materials must be received by NAHQ in resalable condition. Reimbursements for returns will be issued 4-6 weeks after receipt. Shipping and handling will not be reimbursed.
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National Association for Healthcare Quality
8600 W. Bryn Mawr Avenue, Suite 710 N
Chicago, IL 60631


Copyright © by the National Association for Healthcare Quality. All rights reserved. Except as permitted under the United States Copyright Act of 1976, no part of this publication may be reproduced or distributed in any form or by any means, including but not limited to the process of scanning and digitization, or stored in a database or retrieval system without the prior written permission of the publisher.