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HQ Principles

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  • HQ Principles introduces fundamental quality and patient safety principles, methodologies, and concepts that enable healthcare quality professionals to expand their knowledge and integrate quality into practice settings.
    Participants receive an HQ Principles certificate upon earning an 80% on the post-test and completing all six modules of the online program.
    Earn 5.75 nursing contact hours upon completion of program materials.

Refund/Cancellation Policy
  • NAHQ will not issue any refunds or exchanges for online products once purchased. Please contact our customer service at 800.966.9392 or with questions prior to purchase.
Technical Requirements

For on-demand web based products: Web browser and internet connection; pop-up windows enabled; Adobe flash player; computer equipped with audio output (speakers or headphones).

Permission Requests

For permission requests or proper usage information, contact us at or write to the publisher at the address below:

National Association for Healthcare Quality
8600 W. Bryn Mawr Avenue, Suite 710 N
Chicago, IL 60631


Copyright © by the National Association for Healthcare Quality. All rights reserved. Except as permitted under the United States Copyright Act of 1976, no part of this publication may be reproduced or distributed in any form or by any means, including but not limited to the process of scanning and digitization, or stored in a database or retrieval system without the prior written permission of the publisher.