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HQ Solutions: Resource for the Healthcare Quality Professional (Fourth Edition)

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  • * NAHQ's resources are an optional recourse for candidates looking to prepare and using NAHQ's resources does not guarantee candidates will pass the CPHQ exam.

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    For comprehensive guidance on creating quality structures that support patient/provider collaboration, cost-effective solutions, and safe, efficient care, get the fully updated HQ Solutions, an official publication of the National Association for Healthcare Quality (NAHQ). For those who have purchased previous editions, update your HQ library with this latest edition that replaces the five modules with one comprehensive resource.

    Written by healthcare quality experts and applicable to all practice settings, this vital resource offers healthcare quality professionals the theoretical and practical basis for safe, reliable, cost-effective care, including the use of state-of-the-art tools for measuring, monitoring, selecting, and managing data. 

    Invaluable for preparing for the Certified Professional in Healthcare Quality® (CPHQ) certification exam, this is an optimal resource for the healthcare quality professional who aspires to achieve and maintain the CPHQ certification. 

    As you prepare for the CPHQ exam, consider supplementing your studies with NAHQ’s suite of CPHQ Prep products. The CPHQ Prep Package, which can be purchased here, contains three of NAHQ’s best-selling products.

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  • If you are not satisfied with your purchase, you may return it for an exchange or refund within 30 days of purchase. If you receive a damaged book from NAHQ, it is your responsibility to notify NAHQ within 10 days of receipt of shipment to receive a product replacement or refund. If you wish to return a book for an exchange or refund, you must first contact NAHQ's Customer Service Department to request authorization. All materials must be received by NAHQ in resalable condition. Reimbursements for returns will be issued 4-6 weeks after receipt. Shipping and handling will not be reimbursed.
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For permission requests or proper usage information, contact us at or write to the publisher at the address below:

National Association for Healthcare Quality
8600 W. Bryn Mawr Avenue, Suite 710 N
Chicago, IL 60631


Copyright © by the National Association for Healthcare Quality. All rights reserved. Except as permitted under the United States Copyright Act of 1976, no part of this publication may be reproduced or distributed in any form or by any means, including but not limited to the process of scanning and digitization, or stored in a database or retrieval system without the prior written permission of the publisher.